My courses

Registration is open for the 2025 training programme on Understanding Based mediation, for mediators, lawyers and conflict professionals! Three ways to take part: 1) the whole programme, for complete training — 2) the Fundamentals only (on Zoom), if you…

Mediators and lawyers deal with difficult conversations every day. With the parties, with colleagues, with the judge, with clients. Mediation itself is made of conflictual conversations, and for that reason often difficult ones. But everyday life is full of…

On Thursday 11 January 2024 I will be a guest of 101 Mediatori to present some fundamental principles and tools of the Understanding Based Mediation model: looping, the V and the framing of interests.

The 2023 edition of the training event with Gary Friedman and Mario Dotti deals with a very hot topic: how to handle the first mediation meeting after the Cartabia reform. As is well known, the reform abolished the preliminary information meeting, aimed at…

Deep dives into mediation techniques with Mario Dotti and into collaborative practice and consensual dispute resolution with Francesca King. A full day in person, every second Friday of the month from March to July 2023. With training credits for…

A very special in-person training event: the great Gary Friedman, a mediation pioneer of worldwide importance, and Mario Dotti will deal in depth and at an advanced level with techniques and methods for handling conflict with all the parties in the same room,…

Mediators, negotiating lawyers and the professionals at the Collaborative Practice table know how important it is to bring out the parties' interests and needs. One of the hardest challenges is bringing out non-material needs and turning them into concrete…

In almost every mediation there comes a moment when the parties find themselves in an impasse. It is a normal part of the negotiation process, yet it is often feared because it brings the process to a standstill. Let's learn the techniques to…

A workshop of two half-days organised by DPL MEDIAZIONE Milano. With training credits. The topics we will cover:Understanding emotions and their dynamics in mediationRecognising and handling the emotions of the mediator, of the parties and of the lawyersBeing…

Mediation begins before entering the room: preparing the client, the lawyer and the negotiation is a key step towards effective results. I will talk about it, together with Mariaclaudia Perego, in a workshop at the Arbitration Chamber of Milan on 18 October…