Mediating with emotions — the professional and emotions in mediation: an opportunity, not a trap — 12 and 20 May 2020

A workshop of two half-days organised by DPL MEDIAZIONE Milano. With training credits. The topics we will cover:

• Understanding emotions and their dynamics in mediation
• Recognising and handling the emotions of the mediator, of the parties and of the lawyers
• Being able to stay with conflict
• «it is not my conflict»: how not to fall into the trap of conflict
• Facing and transforming negativity